Need assistance with a particular issue?
Issues Covered by Support
- Problems or bugs in the software
- Issues during setup in the customer environment
- Basic help understanding features
- All major, minor, and patch releases
Issues Not Covered by Support
- Feature enhancements
- Code not written by Bia Creations
- Custom development
- HTML authoring
- Training
- Integration with other web applications
If you're in doubt, please contact our support with your question. If the issue is not covered by support,
we will direct you to the appropriate resource. Please submit the following form or call our toll free number
to contact our support team. All submitted incidents are tracked and viewable online.